Delete your Mengo account

Mengo is operated by Modapps (9412-5655 Québec Inc.). You can request deletion of your account and its data without installing the app.

Request deletion by email

  1. Email info@mengo.app from the address linked to your Mengo account.
  2. Use “Delete my Mengo account” as the subject and confirm that you want your account and its data deleted.
  3. We verify account ownership before proceeding. If you use Apple Hide My Email, include your Mengo account email in your request; additional verification may be necessary.

Never send your password, sign-in codes or banking credentials.

Request deletion

From the app

In versions that offer this option: Profile → Delete my Mengo account. Read the confirmation and enter your email before confirming. If your version does not show the option, use the email request above.

Data covered

Deletion removes the authentication account and associated data from the active database: profile, accounts and balances, transactions, debts, payments, budgets, investments and assets, goals, notes, tasks, preferences and account-linked technical reports. It applies to the same account on iOS and Android.

Copies may remain in backups and logs during their retention cycles, or when legally required or needed for security. Apple and Google retain their own purchase records under their policies. Contact info@mengo.app for the timelines applicable to your request.

Subscriptions and other devices

Deletion is permanent and does not cancel your subscription. Cancel it separately in Google Play or Apple subscription settings. Cached information on an offline device may remain visible until it reconnects; sign out or uninstall Mengo on your other devices.

Want to delete only some information? You can edit or remove it in the app, or email us with your request.

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